STATISTICAL PROBLEM SOLVING: The TQM Way

Description

About the book

This is a series of seven books on Total Quality Management (TQM) that provides a complete guide to the theory and practice of TQM.

The series attempts to simplify and demystify the beliefs around applications of TQM to an organization. Though they have been written with the process and manufacturing industry perspective in mind, the analyses are generic and are applicable to all kinds of organizations.

TQM practicing organizations can use this Book Series to implement TQM practices in their organizations. The set of books have been written from a manufacturing industry deployment perspective and the key focus is on providing a practical and formatted approach to aid easy deployment of practices. One may customize the generic formats used in the book to arrive at their organization-specific Daily Management practices and the methods & formats thereof!

BOOK SEVEN – STATISTICAL PROBLEM SOLVING – the TQM Way

BOOK SEVEN talks about various STATISTICAL PROBLEM SOLVING methods and their application. The book presents a practitioners’ view of applications of high-end statistical problem-solving tools used for solving complex, cross-functional and inter-related problems.

This book would bring clarity of usage of these high-end tools through case studies and illustrations from manufacturing industry applications. It would discuss Sampling methods, Data Distributions, Hypothesis testing, Multivariate Analyses, Regressions, Design of Experiments along with a range of Modelling & Simulation methods. Between book 1 and Book 7, I feel we will be able to take care of all learning needs of the organization w.r.t. Problem Solving tools.

About the author

Pankaj is an engineer by profession and holds a degree in Mechanical Engineering from IIT-BHU, India. He has also done his management education program from IIM Ahmedabad, India.

He has more than 2 decades of experience in various functions like Manufacturing, Projects, Human Resource, Research & Development, and Business Transformation etc. He has worked with organizations like Tata Steel, Dr Reddy’s, and JSW. In 2020, he joined his current role as Executive Director & CHRO, JSPL from Ambuja Cements where he was working as President – Manufacturing.

Pankaj is a Master-black-belt in Six Sigma and holds several patents and copyrights in the field of Total Quality Management while being trained in other improvement methodologies like Lean, TOC and TPM. He also has the distinction of facilitating two successful Deming Prizes consecutively for JSW Group in the years 2018 and 2019.

Pankaj has also been trained on Innovations from the Haas School and on TQM from Japanese Union of Scientists & Engineers (JUSE), Tokyo.

Amongst several copyrights in the field of TQM, some of unique practices ones are: Improvement methodology-4i, Employee Engagement model-8S, Shop-floor improvement model-0757, Policy Management Methodology-OSM, Talent mapping model-5D amongst many others.