Description
About the book
“TQM Publication Series by Pankaj Lochan
Book I: PROBLEM SOLVING
Book II: TQM DEPLOYMENT
Book III: STRATEGY & POLICY MANAGEMENT
Book IV: DAILY WORK MANAGEMENT
Book V: EMPLOYEE ENGAGEMENT
Book VI: CROSS FUNCTIONAL MANAGEMENT
Book VII: STATISTICAL PROBLEM SOLVING
This is a series of seven books on Total Quality Management (TQM) that provides a complete guide to the theory and practice of TQM.
TQM practicing organizations can use this Book Series to implement TQM practices in their organizations. The set of books have been written from a manufacturing industry deployment perspective and the key focus is on providing a practical and formatted approach to aid easy deployment of practices. One may customize the generic formats used in the book to arrive at their organization-specific Daily Management practices and the methods & formats thereof!
BOOK FOUR – DAILY WORK MANAGEMENT
BOOK FOUR is about Daily Work Management, which is a “management system used to monitor and control the processes and continually improve the KPIs”.
By practicing Daily Work Management, everyone in the organization can identify their roles, understand what is expected of them by establishing process visualization, then establish measurement and control processes & systems around their KPIs and track, review and improve performance on a routine basis. Accordingly, the book discusses the essential elements of Daily Management from an implementation perspective – Role Clarity, Process Visualization, Standardization, Process Control, Abnormality Handling and finally, Institutionalization of Improvement through SDCA process.”
About the author
Pankaj is an engineer by profession and holds a degree in Mechanical Engineering from IIT-BHU, India. He has also done his management education program from IIM Ahmedabad, India.
He has more than 2 decades of experience in various functions like Manufacturing, Projects, Human Resource, Research & Development, and Business Transformation etc. He has worked with organizations like Tata Steel, Dr Reddy’s, and JSW. In 2020, he joined his current role as Executive Director & CHRO, JSPL from Ambuja Cements where he was working as President – Manufacturing.
Pankaj is a Master-black-belt in Six Sigma and holds several patents and copyrights in the field of Total Quality Management while being trained in other improvement methodologies like Lean, TOC and TPM. He also has the distinction of facilitating two successful Deming Prizes consecutively for JSW Group in the years 2018 and 2019.
Pankaj has also been trained on Innovations from the Haas School and on TQM from Japanese Union of Scientists & Engineers (JUSE), Tokyo.
Amongst several copyrights in the field of TQM, some of unique practices ones are: Improvement methodology-4i, Employee Engagement model-8S, Shop-floor improvement model-0757, Policy Management Methodology-OSM, Talent mapping model-5D amongst many others.
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